We accept returns on standard (non-customised) items within 30 days of delivery, provided they are unused and in original condition. Custom-made curtains are non-refundable unless there is a manufacturing defect.

Care instructions vary by fabric. Linen and cotton curtains are machine washable on a gentle cycle. Velvet and silk curtains are recommended for dry cleaning only. Full care instructions are included with every order.

Standard items are dispatched within 3–5 business days. Custom-made curtains typically take 7–14 business days to produce before shipping. You'll receive a tracking number once your order is on its way.

Measure the width of your curtain rod or track, then decide on your desired drop length from the top of the rod to where you'd like the curtains to end. We recommend adding 15–20 cm to the width for a full, elegant drape.

Yes! We offer made-to-measure curtains tailored to your exact window dimensions. Simply provide your width and drop measurements during checkout, and we'll craft your curtains to a perfect fit.